About PMSA
Parking Management Services of America
Professional Parking Management. Exceptional Service. Proven Expertise.
Who We Are
Parking Management Services of America (PMSA) is a professional parking management company specializing in valet parking, parking attendant services, and comprehensive parking operations for commercial, hospitality, residential, and entertainment properties. Headquartered in Southern California, PMSA provides customized parking solutions designed to improve operational efficiency, enhance the customer experience, and support the unique objectives of each property we serve.
At PMSA, we recognize that parking is more than a logistical necessity. It is an essential component of a property's overall operations, customer experience, and reputation. From the moment a guest arrives until their departure, every interaction contributes to their impression of the property. Our responsibility is to ensure those interactions reflect professionalism, efficiency, courtesy, and attention to detail.
The Advantage of Independent Leadership
As an independently operated parking management company, PMSA combines the experience and operational discipline of an established industry provider with the responsiveness and personal attention of a regional organization. Our leadership remains closely connected to client relationships and operational performance, allowing us to make informed decisions, address changing needs, and develop practical solutions without unnecessary layers of corporate administration. This approach supports greater flexibility, clear accountability, and long-term partnerships built around each property's objectives.
Company Overview
- Legal Name
- Parking Management Services of America
- Also Known As
- PMSA
- Founded
- 2001
- Founder & CEO
- Eric Vargas
- Headquarters
- 655 N. Central Ave., 17th Floor, Glendale, CA 91203
- Phone
- 1-800-552-7275 (1-800-552-PARK)
- Website
- pmsacorp.com
- Service Area
- Los Angeles County and Orange County, California
- Industry
- Parking Management & Valet Parking
- Industry Memberships
- National Parking Association (NPA); International Parking & Mobility Institute (IPMI)
- Recognition
- NPA 40 Under 40 — Eric Vargas, 2015 (Inaugural Class)
Our Approach to Parking Management
Every property is different. Its parking operation should reflect that. PMSA takes a consultative approach to parking management, beginning with an understanding of each property's physical characteristics, traffic patterns, staffing requirements, customer demographics, and operational challenges.
Operational Excellence
Establishing effective procedures, staffing models, and performance standards that promote efficiency and consistent service delivery.
Customer Experience
Providing courteous, professional personnel who represent each property with integrity and professionalism.
Risk Management
Incorporating employee training, safety protocols, insurance considerations, and regulatory compliance into daily operations.
Financial Accountability
Identifying opportunities to control operating expenses, optimize staffing, and strengthen parking revenue performance.
Management Oversight
Maintaining active communication, clear reporting structures, and accountability throughout every level of our organization.
Customized Solutions
Developing service programs aligned with each client's specific needs rather than relying on a one-size-fits-all approach.
Experience Across Diverse Property Types
PMSA provides parking management services for a broad range of properties and operating environments. Our experience across these environments allows us to understand the distinct operational requirements associated with guest service, vehicle handling, traffic management, staffing, and property access.
- Hotels & Hospitality Properties
- Luxury Residential Communities
- Casinos & Entertainment Destinations
- Commercial Office Buildings
- Retail & Mixed-Use Developments
- Special Events & Private Venues
Our Commitment to Safety & Accountability
Safety, regulatory compliance, and risk management are integral components of our operating philosophy. PMSA emphasizes employee training, established operating procedures, supervisory oversight, and responsible vehicle handling practices. By incorporating accountability into daily operations, we work to minimize preventable incidents, maintain consistent service standards, and support the long-term success of the properties entrusted to our management.
Integrity
We operate with honesty and transparency in every client relationship, every shift, and every interaction.
Accountability
Our teams are held to the highest standards of performance, safety, and professionalism at every location.
Customer Service
Every guest interaction is a reflection of the business we serve. We take that responsibility seriously.
Innovation
From quad-stacker parking lifts to advanced mobility solutions, we embrace technology that improves operations.
Leadership & Industry Expertise
PMSA is led by founder Eric Vargas, a parking industry professional with extensive experience in parking operations, business management, and operational consulting. Since founding PMSA in 2001, he has grown the company into one of Southern California's most trusted parking management providers. Recognized by the National Parking Association as a 40 Under 40 honoree in 2015, Eric brings a management philosophy grounded in operational discipline, financial accountability, and client relationships. PMSA maintains involvement with the National Parking Association (NPA) and the International Parking & Mobility Institute (IPMI), reflecting its commitment to professional development and industry best practices.
“PMSA's success is built upon the dedication of our people, the strength of our values, and an unwavering commitment to operational excellence. I believe that disciplined management, accountability, and exceptional customer service are fundamental to building lasting client relationships. Every interaction our team has with a customer is a direct reflection of the property and organization we represent. That responsibility is something we take seriously, and it guides the standards we uphold every day.”
— Eric Vargas, Founder & CEO
Licenses, Certifications & Recognition
Fully Licensed & Insured
PMSA carries comprehensive general liability and garage keepers insurance, protecting clients and guests at every location we operate.
NPA 40 Under 40 — 2015
Founder Eric Vargas was recognized by the National Parking Association as a 40 Under 40 honoree, part of its inaugural class of young professionals and up-and-coming leaders in the parking industry.
Sustained Operational Excellence
PMSA's continued success reflects its commitment to operational excellence, adaptability, and lasting client relationships. Through evolving market conditions, the company has remained focused on delivering dependable parking management solutions, maintaining consistent service standards, and meeting the changing needs of the properties it serves.
Advanced Parking Technology
PMSA personnel were selected to operate ParkPlus QP1000 Quad Stacker parking lifts at Westside Collector Car Storage in Culver City — the first installation of its kind in Los Angeles. PMSA's role was operational: staffing, protocols, and the customer experience the facility required.
See the project →Serving LA & Orange County
PMSA provides valet parking, parking management, and transportation services throughout Los Angeles County and Orange County, California.
- Los Angeles County
- Orange County
- Beverly Hills & West Hollywood
- Santa Monica & Westside
- Downtown Los Angeles
- South Bay & Harbor Area
Ready to Work With PMSA?
Contact us today to discuss your parking management needs and learn how PMSA can support your property.